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Shimano service workshop, bench and tool wall

AUTHORISED SHIMANO WORKSHOP SERVICE

YOUR BIKE IN A MECHANIC'S HANDS.

From assembly to hydraulic brake service, every job here is done by a mechanic. We look after every bike, including brands we don't sell.

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Our price list is on display in the shop. Once we've seen the bike, we tell you what needs doing and what it costs before we start.

WHAT WE DO

Bike assemblyA bike out of the box is not ready to ride. We set the handlebars, saddle, brakes and gears, tighten the bolts with a torque wrench and check the wheels are true. We ride it round the block before you do.
Tyre changeTyre and inner tube replacement, inflation, tubeless setup. While the tyre is off we check the rim tape too — most repeat punctures are caused by a shifted rim tape, not the tyre.
Brake and gear adjustmentCables stretch over time, pads wear down. The adjustment takes fifteen minutes but changes how the bike feels completely. If a cable or pad needs replacing, we tell you first.
Wheel truingWheels go out of true over time; on rim brakes they rub the pads, on disc brakes they still wobble. We tension the spokes one by one to straighten them. If the rim has taken a knock, we tell you upfront that truing won't hold.
Crankset fittingCrank and bottom bracket fitting, pedal replacement. If you hear a creak while pedalling, the problem usually starts here.
Brake lever fittingBrake levers, callipers and complete brake systems. On disc brakes we align the calliper with the rotor; that is almost always the cause of a rubbing noise.
Hydraulic brake serviceFluid refill and bleed. If the lever has gone soft or pulls all the way to the bar, there is air in the system. We service the full range of Shimano hydraulic brakes.
Shifter fittingFront and rear derailleurs and shifters. If we're replacing the drivetrain we check chain and cassette wear too; a new cassette with an old chain wears out quickly.
Cleaning and lubricationChain, drivetrain and cassette cleaned, dried and lubricated. A dry chain is noisy and eats the drivetrain. We use different lubricants for road, off-road and e-bikes.
WashA complete wash and dry. Don't let mud dry on the bike after an off-road ride; dried mud wears the paint and the bearings.

FROM THE WORKSHOP

BEFORE AND AFTER A WASH

Rear derailleur
Front derailleur and chainrings
Rim brake
Road bike

SERVICE PACKAGES

1

BASIC SERVICE

Brake and gear adjustment, tyre pressure, chain lubrication, safety check.

OCCASIONAL RIDER

2

PERIODIC SERVICE

The basic service plus cleaning, wheel truing check, cable and pad check.

REGULAR RIDER

3

FULL SERVICE

The periodic service plus hydraulic brake service, hub and bottom bracket service, drivetrain stripped and cleaned.

HEAVY USE

The mechanic decides what the package covers after seeing the bike. We don't do unnecessary work.

EVERY BRAND WELCOME

You don't need to have bought your bike from us. We also service brands we don't sell; because we stock Shimano parts at every level, most jobs are finished the same day.

WHO IT'S FOR

INDIVIDUAL

BRING YOUR BIKE IN

Come to the shop and we'll go over the bike together. We tell you what it needs and how long it will take right there. To book an appointment, fill in the form below or message us directly on WhatsApp.

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Handover. A bike bought from us is never handed over straight out of the box. It is assembled, adjusted and tested in the workshop; we set the saddle height with you on the bike.

ON-SITE SERVICE IN CAPPADOCIA

For universities, hotels and tour groups we come to you. Broken parts, spare parts, drivetrain work — most jobs are finished on the spot. Distance is no obstacle; we once went as far as Soğanlı in Kayseri.

Universities and organisationsWe serviced a university's bike fleet right on campus.
HotelsWe come to the hotel for guests' bikes.
Tour groupsRoadside service for organised groups passing through Cappadocia.
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FROM THE FIELD

A university fleetWe went to a university campus and serviced the bikes on site.
On-site in SoğanlıIn Soğanlı, Kayseri, hours from the shop, we finished a repair on the spot.
Riders passing throughA tandem with 13,000 km of a world tour behind it broke its cassette on the road to Konya; we replaced it the same day and sent them on their way.

APPOINTMENT

FILL IN THE FORM,
SEND IT ON WHATSAPP.

Enter the details; when you press "Send", a ready-made message opens in your own WhatsApp. We reply with a suitable day during opening hours.

1

Appointment

Form, WhatsApp or phone.

2

Drop-off

Bring the bike to the shop.

3

Check and approval

The mechanic inspects it, talks the work through with you and gets your go-ahead.

4

Collection

We call when it's done. Handed over after a test ride.

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ABOUT THE SERVICE

Why are there no prices on the site?

This website is here to introduce our shop and services; it doesn't sell anything. Our service price list is on display in the shop, and bikes and products carry price tags. Since the same job can vary from bike to bike, we look at the bike and tell you what it needs and what it costs before we start. No surprises.

Will you come to my home?

Individual customers need to bring the bike to the shop. On-site service is for universities, hotels and tour groups.

Which brands do you service?

All of them, including brands we don't sell.

Do I need an appointment?

No, just come in. But with an appointment your bike doesn't wait in the queue.

What if the part I need isn't in stock?

Most Shimano parts are in stock. We order what's missing and tell you the lead time that day. Touring cyclists on the road get priority, because they have no time to wait.

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